Resolve Billing Issues

We offer several ways for consumers to resolve issues related to ILD or one of its merchant clients. If you need information about a charge that appeared on your phone bill, you can email ILD directly, call one of our representatives, or use our online tool to find out more information and manage your request.

ILD Help Center

The ILD Teleservices Help Center enables
you to resolve transaction issues quickly
and easily online.

Visit the Help Center

Contact Us by Phone

Have a question about a charge that appeared on your phone bill? We can help.

CALL (800) 433-4518

Monday through Friday: 7:00 am to 8:30 pm EST

Contact Us by Email

Contact us by email by clicking here. We generally respond to emails within 2 business days.

More Contact Options

Additional Merchant Information

Looking for information about a specific merchant's charges that appears on your phone bill? Our online tool can help!

Learn More

Contact Us | Privacy Policy | Consumer Guide | Merchants | ILD Corp.